Google Cloud Platform Blog: Transparent SLIs: See Google Cloud the way your application experiences it

Google Cloud Platform Blog

Product updates, customer stories, and tips and tricks on Google Cloud Platform

Transparent SLIs: See Google Cloud the way your application experiences it

Friday, July 27, 2018

By Jay Judkowitz, Sr. Product Manager130 Google Cloud service APIsTransparent SLIsGoogle Cloud PlatformStackdriver Monitoringlearn more about SLIs

Service name

Method

API version

Credential ID

Location

Protocol (HTTP / gRPC)

HTTP Response Code (e.g. 402)

HTTP Response Code class (e.g. 4xx)

gRPC Status Code

An example dashboard for GCP services that groups metrics by service, method and response code. You can also view latency charts on a log scale to quickly find outliers.

Data is power

If all of your calls to a service are failing for a single credential ID, but not any other, chances are there’s something wrong with that account that you can fix yourself without opening a ticket.

You’re troubleshooting a problem with your app, and notice a correlation between your application’s degraded performance and a sustained increase in the 50th percentile latency of a critical GCP service. Definitely call us and point us to this data so we can start working on the problem as quickly as possible.

The latencies for a GCP service report look good and unchanged from before, but your in-app client-side metrics report that the latency on calls to the service is abnormally high. That suggests that there might be some trouble in the network. Call your network provider (in some cases, Google) to get the debugging process started.

look for sustained changes from the norm that are correlated with observed issues in your application. Setting up dashboards for Transparent SLIs

how Snapchat integrated Transparent SLIs Keep us honest

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